Need a Hand?
Whether you are participating, grading, or organizing, our team is ready to help you keep CodeStorm Arena running smoothly.
Email
For account help, data requests, and billing questions.
support@codestorm.eventneo.comDiscord
Join the CodeStorm community for quick questions and peer tips.
Join the serverOnboarding Call
Schedule a walkthrough if you are hosting your first event on Arena.
Book 30 min slotSupport Coverage
Participant Issues
< 12 hours
Active competition windows + business hours
Organizer Support
< 4 hours
Business hours with emergency escalation
Incident Response
Immediate
24/7 during live finals
For vulnerability reports or security disclosures, email security@codestorm.eventneo.com. Please include reproduction steps—our engineering team responds within 24 hours.